Legal

Privacy Policy

How JKA Logic LLC handles information for the Seats website and watch service.

Effective date: 08-07-2026

Who we are

Seats is a product of JKA Logic LLC ("JKA Logic," "we," "us"). This policy explains how we handle information in connection with the Seats website at seats.jkalogic.com and the Seats watch service (together, the "Service").

What Seats does

Seats is a search and notification layer for live event tickets. You create a "watch" describing an event, and we email you when tickets go on sale (and, as we add data sources, when a matching listing appears). Seats is not a ticket seller, and any purchase is completed on the ticket provider's own website.

Information we collect

Information you provide

  • Your email address, which you give us to verify your watch and to receive notifications.
  • Your watch criteria, such as the event and the alert type. As we add price-drop and seat-level alerts, this may include sections, the number of seats, an acceptable row range, and a maximum price.
  • The contents of any message you send us.

Information collected automatically

When you use the Service, our hosting and content delivery provider processes standard technical data such as your IP address, browser type, referring page, and the date and time of your request, in order to deliver and secure the Service. If we use a bot-protection check (Cloudflare Turnstile) on our forms, it processes data needed to distinguish humans from bots.

Fonts

We self-host our web fonts. Displaying the site does not send your IP address or any request to Google or other third-party font services.

How we use information

  • To operate the watch service: to create and manage your watches, and to send you verification and alert emails.
  • To secure and maintain the Service and prevent abuse.
  • To respond to messages you send us.
  • To comply with legal obligations.

How we share information

We do not sell your personal information. We share information with service providers who process it on our behalf, including Cloudflare (hosting, our database, and bot protection) and Resend (email delivery).

When you search for an event, your search term is sent to our ticket data providers (such as Ticketmaster) to return matching events. We do not send them your email address for that purpose. When you click a link in an alert to buy tickets, you are taken to the ticket provider's own website, which processes your information under its own policies and may set its own cookies to attribute the referral. Some of these are affiliate links, and we may earn a commission at no extra cost to you; see the affiliate disclosure in our Terms of Use. We may also disclose information if required by law or to protect our rights.

Cookies and tracking

The Service does not use advertising or cross-site tracking cookies. Bot protection and essential functions may use limited tokens. Ticket providers you click through to set their own cookies under their own policies.

Your choices and rights

  • You can unsubscribe from all emails at any time using the link in any email.
  • You can view and cancel your watches using the manage link we email you.
  • You can email seats@jkalogic.com to access, correct, or delete your information, and we will respond as required by applicable law.

We do not use your information for targeted advertising, and we do not sell or share it as those terms are defined under state privacy laws.

Your state privacy rights

If you live in a state with a comprehensive consumer privacy law (including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and Montana), you have some or all of the following rights, depending on your state:

  • Right to know and access. To confirm whether we process your personal information and to obtain a copy of it.
  • Right to correct. To have inaccurate personal information corrected.
  • Right to delete. To have your personal information deleted.
  • Right to data portability. To receive your personal information in a portable, readily usable format.
  • Right to opt out. Of the sale or sharing of personal information, of targeted advertising, and of profiling that produces legal or similarly significant effects. We do none of these, so there is nothing to opt out of.
  • Right to limit use of sensitive personal information. We do not collect sensitive personal information.
  • Right to non-discrimination. We will not deny you service, charge you a different price, or provide you a different level of service because you exercised any of these rights.

How to make a request. Email seats@jkalogic.com with the request you want to make. We will respond within the time your state's law requires, generally 45 days, and we may extend that once where the law allows, with notice to you.

How we verify a request. Because the only account identifier we hold is your email address, we verify a request by confirming that you control the email address associated with the watches in question. We do this by sending a confirmation message to that address and acting only after you respond from it. We will not ask you for sensitive information in order to verify a request. If we cannot verify that you control the address, we will tell you and will not act on the request.

Authorized agents. You may use an authorized agent to submit a request. We may ask the agent for proof that you gave them permission, and we may still ask you to verify your own identity directly.

Appeals. If we decline your request, you may appeal by replying to our decision with the subject line "Privacy Appeal." We will respond in writing with our decision and the reasons for it. If we deny your appeal, you may contact your state attorney general.

Data retention

We keep your watches and email while they are active. When you cancel a watch or unsubscribe, we stop sending related emails. We retain limited records as needed for security and to meet legal obligations, then delete or archive them.

Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from them.

Where we operate

JKA Logic LLC operates from the United States, and the Service is intended for users in the United States. We do not offer or market the Service to individuals in the European Economic Area or the United Kingdom. If you use the Service from outside the United States, your information will be processed in the United States, where privacy laws may differ from those in your country.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the effective date above. Material changes will be reflected here before they take effect.

Contact

Questions about this policy can be sent to seats@jkalogic.com.